Contact & IT Support Requests
Once you send your message, our team will review it and get back to you as quickly as possible, typically within business hours.
If your issue is urgent or business-critical, please also call us directly so we can prioritise your request.
Phone (voice & WhatsApp):
+27 87 822 2719
Email:
info@keenterprises.co.za
Use phone for urgent support or anything that is stopping your business from working. Email is ideal for quotes, project discussions and non-urgent requests.
Typical response: within a few business hours.
Business hours: Weekdays during standard office hours (public holidays excluded).
We always try to respond faster for critical outages, security incidents or when your team cannot work. For after-hours support options, please see the section below.
K E Enterprises is based in Krugersdorp, Gauteng. We provide on-site IT support and project work across Gauteng and remote support to businesses anywhere in South Africa.
Not sure if we can assist at your location? Visit our detailed Service Areas page or send us a message and we will confirm coverage and options.
If you have a critical issue (for example, your network or server is down, or you suspect a security incident), please call us first on +27 87 822 2719. This is the fastest way to reach our team.
After your call, you can also send an email to info@keenterprises.co.za with a short summary, any error messages, and your preferred contact details so we have everything in writing.
We offer extended hours and 24/7 support options for clients on support contracts. If you would like to discuss an after-hours support agreement for your business, please mention this in your enquiry.
We treat your contact details and any technical information you share with care and confidentiality. We only use this information to respond to you and deliver our services.
For full details, please review our Privacy Policy and Terms & Conditions.